ABOUT US

TERMS AND CONDITIONS
OF SALE

 

 

 

 

Warranty - The goods are warranted free from defects in workmanship and materials. If the goods are defective, they will be repaired or replaced at Stacon's discretion within the warranty period. Stacon offers a one-year warranty on all panels and parts. This warranty is given only to the original purchaser of the product and is void if the product has been damaged by negligence or accident after purchase, used other than for the purpose for which it was intended to be used or not used in accordance with the operating instructions supplied with the product, altered, adapted or repaired other than by Stacon or an entity approved by Stacon in writing, or added on to or used with other products which may affect the integrity, performance, safety, or reliability of the product.

Quotations - All quotations are good for 90 days from the date of the quote. Stacon reserves the right to make adjustments after that date. Any changes to the control panel as quoted will subject the quote to price changes.

Orders - All orders must be firm commitments supported by a purchase order matching the quotation for the product. Orders are subject to acceptance by Stacon.

Price Policy - Prices on parts are subject to change without notice. The price quoted implies parts or panels will ship upon completion. If the purchaser cannot take delivery, storage or restocking charges may apply.

Credit Terms and Condition - An approved credit application is required. Customers with approved credit may purchase on net 30-day terms. All other orders will be shipped COD. Payments are due within 30 days from the invoice date. Invoices not paid within terms will be assessed a 1.5% interest rate per month. Past due accounts will be placed on COD terms unless other arrangements have been made. All past due amounts may be added to the COD amounts.

Cancellations -
Orders can only be canceled with written consent of Stacon. The cancellation will include a fee for any expenses incurred up to that date.

Taxes - We are required to charge sales tax on all orders in Florida, Georgia, Missouri, Virginia, Connecticut and Texas unless a certificate of exemption is on file at Stacon. If your purchases are subject to sales tax in another state, it will be your responsibility to remit to that state.

Loss, Damage, and Delays - Stacon assumes no responsibility or liability beyond delivery to the common carrier. All shipments are FOB shipping point. All damage claims must be filed with the carrier. Stacon will not be liable for loss, damage, or delays from events beyond their control, or fire, strike, civil or military authority, insurrection or riot, embargoes, transportation delays, or inability to obtain necessary labor, materials, or facilities due to these causes.

Returned Goods
- Please call for a Return Authorization Number before returning product. Products presented for repair or replacement will be examined upon receipt. Purchase orders must be issued for replacement parts. Credit will be issued for defective equipment upon determination of warranty. All products that are out of warranty, altered or damaged may be assessed a repair or replacement charge.