Stacon's Customer Privacy Policy covers the collection, use, and
disclosure of personal information that may be collected by Stacon
anytime you interact with Stacon, such as when you visit our website,
when you purchase Stacon control systems, or when you call our
sales or support associates. Please take a moment to read the following
to learn more about our information practices, including what type
of information is gathered, how the information is used and for
what purposes, to whom we disclose the information, and how we
safeguard your personal information. Your privacy is a priority
at Stacon, and we go to great lengths to protect it.
What information we collect and how we may use it - There
are a number of situations in which your personal information may
help us improve our products and services. For example:
We may ask
for your personal information when you're requesting a quote, placing
an order, or purchasing a product on the phone with an associate.
When
you interact with Stacon, we may collect personal information relevant
to the situation, such as your name, mailing address, phone number,
email address, and contact preferences; your credit card information
and information about the Stacon products you own, such as their
serial numbers and date of purchase; and information relating to
a support or service issue.
We collect information regarding customer
activities on our website. This helps us to determine how best
to provide useful information to customers and to understand which
parts of our website, products, and services are of most interest
to them.
When we disclose your information - Stacon takes
your privacy very seriously. Stacon does not sell or rent your
contact information to other marketers.
With our service providers, vendors, and strategic
partners - There are also times when it may be advantageous
for Stacon to make certain personal information about you available
to companies that Stacon has a strategic relationship with or that
perform work for Stacon to provide products and services to you on
our behalf. These companies may help us process information, extend
credit, or deliver products to you. These companies are also obligated
to protect your personal information in accordance with Stacon's
policies. Without such information being made available, it would
be difficult for you to purchase products, have products delivered
to you, or receive customer service.
At times we may be required
by law or litigation to disclose your personal information. We may
also disclose information about you if we determine that for national
security, law enforcement, or other issues of public importance,
disclosure is necessary.
How we protect your personal information - Stacon
takes precautions -- including administrative, technical,
and physical measures -- to safeguard your personal information
against loss, theft, and misuse, as well as unauthorized access,
disclosure, alteration, and destruction.
Our companywide commitment to your privacy - As
we said, Stacon takes protecting your privacy very seriously. To
make sure your personal information is secure, we communicate these
guidelines to Stacon employees and strictly enforce privacy safeguards
within the company.
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